Privacy Policy

Hôtel Sainte-Anne located at 32 rue Sainte-Anne, Québec, QC, G1R 3X3, is committed to respecting and protecting the confidentiality of its clients' personal data in accordance with the Quebec Private Sector Personal Information Protection Act (Act 25) and the European Union's General Data Protection Regulation (GDPR).

2. Data Collection
We collect the following information:

  • First and last name
  • Address
  • Telephone number
  • Email address
  • Credit card information
  • Dates of stay
  • Any other relevant information related to your stay

3. Use of Collected Data
The personal data collected is used to:

  • Process reservations
  • Handle payments
  • Provide personalized services
  • Send promotional offers (with consent)
  • Respond to requests or claims

4. Data Retention
Hôtel Sainte-Anne retains personal data for as long as necessary for the purposes for which it was collected, in compliance with applicable laws.

5. Data Sharing
Your personal data will not be shared, rented, or sold to third parties without your consent unless necessary to provide a service you've requested or if required by law.

6. Data Security
We have implemented appropriate security measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Financial transactions are encrypted to ensure their security.

7. Individual Rights
In accordance with Act 25 and GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate, incomplete, or ambiguous data
  • Withdraw your consent for certain uses of your data
  • Request a limitation of processing
  • Object to processing
  • Request data portability
  • Under certain circumstances and conditions, request the deletion of your data

8. International Transfers
If data is transferred outside the European Union, we ensure that appropriate protections are in place to guarantee the security of this data.

9. Responsible Person
For any questions or requests regarding our privacy policy or to exercise your rights, please contact our data protection officer: Kimberly Nichols Email: Phone: 418-692-3992

10. Policy Updates
Hôtel Sainte-Anne reserves the right to update this privacy policy at any time. We recommend that you regularly check this page for any modifications.

By booking with us, you agree to the terms of this privacy policy.

Effective Date: September 19th, 2023